First, please ensure that the coach is added to your school under "School Users & Staff" as the Coach.
Below are instructions on how to claim a test:
To claim a test go to Menu, Account & Personal, Your Exams and the exam should be listed here. If for some reason it is not, they will click "Find Exam" and it will be listed there.
Once the exam appears click on it once and press “accept” if you are ready to take the exam.
Customer support service by UserEcho